Federal Trade Commission

Mission: To ensure that the nation’s markets are vigorous, efficient and free of restrictions that harm consumers. To enforce federal consumer protection laws that prevent fraud, deception and unfair business practices, as well as antitrust laws that prohibit anti-competitive mergers and other business practices that restrict competition and harm consumers.

Scores and Rankings

• 2009
• Previous Years

• Previous Years

Best in Class Scores	2007 Score	2005 Score	2003 Score
Employee Skills/Mission Match	79.4	79.3
Strategic Management	64.5	65.2
Teamwork	78.3	74.3
Effective Leadership	57.7	56.9
Performance Based Rewards and Advancement	56.3	55.6
Training and Development	61.1	61.7
Support for Diversity	60.7	55.8
Pay and Benefits	67.4
Family Friendly Culture and Benefits	39.8
Work/Life Balance	73.4	71.3

• 2009

• Previous Years

Scores by Demographic	2007 Score	2005 Score	2003 Score
Female
Male
40 and over
Under 40
Asian
Black or African-American
Hispanic or Latino
Multi-racial
White
American Indian or Native American

Year	Federal Trade Commission Index Score	Small Agency High Performing Average	Small Agency Average Index Score	Small Agency Low Performing Average
2003
2005	71.9	76.2	63.0	49.3
2007	71.1	77.2	62.4	43.7
2009	73.7	79.2	65.1	42.5

Comparative Data — Small Agency Averages

High Performing Average Scores	2003	2005	2007	2009
High Performing Average - Employee Skills		84.8	85.1	85.2
High Performing Average - Management		68.9	68.7	73.5
High Performing Average - Teamwork		77.9	77.8	80.5
High Performing Average - Leadership		58.3	61.5	65.0
High Performing Average - Rewards and Advancement		56.1	58.6	62.7
High Performing Average - Training and Development		73.5	72.4	74.3
High Performing Average - Support for Diversity		68.4	68.4	70.9
High Performing Average - Pay and Benefits			77.7	79.8
High Performing Average - Family Friendly			58.7	60.1
High Performing Average - Work/Life Balance		74.5	77.1	80.0

Average Index Scores	2003	2005	2007	2009
Average for Employee Skills		74.0	77.6	78.8
Average for Management		59.8	58.8	60.6
Average for Teamwork		70.8	71.3	72.8
Average for Leadership		50.9	51.3	52.8
Average for Rewards and Advancement		47.8	48.7	50.3
Average for Training and Development		61.8	59.6	60.4
Average for Support for Diversity		58.1	58.0	61.3
Average for Pay and Benefits			70.4	70.5
Average for Family Friendly			43.6	46.2
Average for Work/Life Balance		67.9	67.3	67.2

Low Performing Average Score	2003	2005	2007	2009
Low Performing Average - Employee Skills		55.5	69.7	69.1
Low Performing Average - Management		50.9	45.3	42.7
Low Performing Average - Teamwork		63.5	62.5	61.2
Low Performing Average - Leadership		42.5	38.5	37.0
Low Performing Average - Rewards and Advancement		39.7	35.9	33.6
Low Performing Average - Training and Development		51.8	44.5	42.0
Low Performing Average - Support for Diversity		49.6	45.3	47.0
Low Performing Average - Pay and Benefits			64.4	63.4
Low Performing Average - Family Friendly			24.3	29.6
Low Performing Average - Work/Life Balance		60.4	55.2	52.7

Workforce Size and Trends

Number of Employees

Number of Employees in 2001: 883

Number of Employees in 2002: 927

Number of Employees in 2003: 931

Number of Employees in 2004: 914

Number of Employees in 2005: 878

Number of Employees in 2006: 920

Number of Employees in 2007: 951

Number of Employees in 2008: 975

Employees joined (2008): 84

Percentage joined (2008): 13.04%

Average joined (2004-2008): 90

Employees left (2008): 72

Percentage left (2008): 9.78%

Average left (2004-2008): 92

Rookie ratio (percentage of workforce with less than three years of service): 17.70%

More About the Agency

Headquartered in Washington, D.C.
Other Locations: New York City, Cleveland, Atlanta, Chicago, Dallas, Seattle, San Francisco, Los Angeles

http://www.ftc.gov/

Demographics source: FedScope, OPM

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